Legal Notice
Legal Notice Date of last update: 01/01/2020

This site is under the responsibility of FJV NETWORK LTD.

Registered Address :
Carlyle House, Lower Ground Floor
235-237 Vauxhall Bridge Road
SW1V 1EJ LONDON

SAS with capital of 0 euros

Registration Number: 12406146

Publisher: Société FJV Network

Operation: Company FJV Network

Director of publication: Mr. John MACFILER

Design: Société FJV Network

Host: OVH

Company: OVH

Web address: www.ovh.com

Postal address: 2 rue kellermann BP 80157 59053 ROUBAIX Cedex 1

Telephone: +33 (0) 8 203 203 63

Electronic address (E-Mail): support@ovh.com

communication form to follow on the "OVH" website

Designation number of the Data Protection Officer: DPO-3881

Company contact details:

by mail: FJV Network, Carlyle House, Lower Ground Floor
235-237 Vauxhall Bridge Road
SW1V 1EJ LONDON
par email : dpo@fjv-network.com

Contact details of the Data Protection Officer:

by mail: FJV Network, Délégué à la Protection des Données,
Carlyle House, Lower Ground Floor, 235-237 Vauxhall Bridge Road,
 SW1V 1EJ, LONDON

by email: dpo@fjv-network.com

All copyright of texts and works reserved.

FJV Network does not guarantee in any way the accuracy, precision, completeness or adequacy of the information made available on its sites, including all hypertext links or any other computer link used, directly or indirectly, from this site.

This site is protected by copyright. The use of all or part of this site, in particular by downloading, reproduction, transmission or representation on any medium and by any process, for purposes other than for personal and private use for non-commercial purposes is strictly prohibited.

The company names, brands and distinctive signs reproduced on this site are also protected under trademark law. The reproduction or representation of all or part of one of the aforementioned signs must be subject to the prior written authorization of the owners of the marks and signs.

In general, any unauthorized reproduction or representation of trademarks, logos, designs, models, literary, musical, audiovisual, photographic works and more generally of any element liable to be protected by an intellectual property right accessible on this site is prohibited and would constitute an infringement within the meaning of articles L335-2 and following of the Intellectual Property Code, unless this reproduction or representation is exclusively reserved for strictly personal and private use for a non-commercial purpose.

Date of last update: 07/11/2018

1. THE CONSULTANT undertakes to exercise his activity with sincerity, loyalty, objectivity, quality and independence.

2. THE CONSULTANT is bound by the strictest secrecy as well as the rules of confidentiality. Under no circumstances may he divulge customer information directly or indirectly to anyone.

3. THE CONSULTANT is bound by an obligation of means (use of his knowledge, his knowledge, his gift of clairvoyance). He cannot state any certainties, nor guarantee the accuracy of his predictions.

4. THE CONSULTANT undertakes not to use customer information outside of the services entrusted to him by the company.

5. THE CONSULTANT undertakes not to make any contact with the company's customers for personal or commercial purposes, in any way whatsoever, including through indirect diversion.

6. THE CONSULTANT undertakes to respect the free will of its clients and refrains from exerting any influence over them.

7. THE CONSULTANT undertakes not to practice any occult work (désenvoutement, witchcraft, magic, etc.) and refrains from any comments relating to the medical field.

8. THE CONSULTANT undertakes not to engage in staging or maneuvering likely to abuse the trust or naivety of clients.

9. THE CONSULTANT refrains from any consultation with a client:
• under the age of 18,
• legally incapable of contracting a consultation,

10. THE CONSULTANT undertakes to promote the image of the company through its SMS, Internet, audiotel or private consultation messages, by its availability, and by checking the quality of its responses in form and substance.

11. THE CONSULTANT undertakes not to put his client in financial difficulty. He must not abuse the extra time during consultations.

12. THE CONSULTANT undertakes not to denigrate a colleague or tarnish his image in order to attract a client.

Data Protection Charter
Last updated date: 11/12/2019 Online date: 24/05/2018
The person responsible for collection and processing on the FJV NETWORK Company website and / or for the services provided by the FJV NETWORK Company is the FJV NETWORK SAS Company domiciled at LTD, Carlyle House, Lower Ground Floor, 235-237 Vauxhall Bridge Road, LONDON, ENGLAND, SW1V 1EJ, UNITED KINGDOM (find out more: https://en.nikita-voyance.com/free-fortune-telling-terms).
The designation of the Data Protection Officer bears the number: DPO-XXX. The Data Protection Officer can be contacted by mail at the following address: Company FJV NETWORK LTD, Carlyle House, Lower Ground Floor, 235-237 Vauxhall Bridge Road, LONDON, ENGLAND, SW1V 1EJ, UNITED KINGDOM, Delegate to Data Protection, and by email: dpo@fjv-network.com.
This charter relating to personal data and their management allows us to explain to you in more detail, how we collect, process and store the data, as well as the rights you have in relation to this data.
This charter is applicable in particular to customers and users of offers and services and to visitors to the FJV NETWORK Company site. It is likely to be supplemented at any time by specific information which will be brought to your attention, whether it is an offer or a new service.
You are completely free to browse this site subject to accepting the General Conditions of Use and Sale (CGUV) to access the services as well as the rules concerning the processing of your personal data and our cookie practices.
What data is collected by the FJV NETWORK Company?
Any information allowing you to be identified directly or indirectly, which corresponds in particular to the name, first name (s), date of birth, age, sex, postal address, e-mail address or telephone number, constitutes personal data.
Depending on the case, FJV NETWORK Company processes your personal data, collected directly from you or resulting from the use of the services. The FJV NETWORK Company is also likely to be the recipient of data that has been collected from you by a third party service provider in connection with clairvoyance.
The FJV NETWORK Company collects and processes the following categories of data:

• Data to identify you: name, first name;
• Personal characteristics: date of birth, time of birth, place of birth;
• Contact details: postal address, email, landline and mobile phone number;
• Personal life: profession, marital status;
• Economic and financial data: means of payment, payment history, payment card (first six and last four numbers);
• Connection data, use of services: connection logs, acceptance of the General Conditions, acceptance of the Charter, acceptance of collection and processing, beep sound during telephone consultation;
• Data for probative purposes: records of calls made to the Customer Relations Center and requests from Customers and Prospects, in particular to the Standard, to the Quality Department, to the Litigation and Collection Department, email exchanges, and / or any element that you send to the Company FJV NETWORK;

Personal data is collected for the purposes of performing the services offered, clairvoyance services via telephone and keeping the customer informed in the context of services, offers and information dedicated to clairvoyance.
Opening a client profile (on the internet and during phone calls)
When creating the Customer account, you will be asked for various information in order to identify yourself. These may vary depending on the media used (internet, offer on partner site, telephone). This information is exhaustive: your name, first name,
phone, email address, physical address, date of birth, city of birth, time of birth, occupation, confirmation that you are not subject to a protective measure, your payment card information which is immediately encrypted.
Connection (on the internet and during phone calls)
When the user connects to the Site, the latter records the IP address, the connection logs and validation logs of the General Conditions of Use and Sale, the logs of acceptance of the charter, the logs of & rsquo; acceptance as part of the collection of consent for the use of personal data.
Profile (on the internet and during phone calls)
The use of the services provided on the Site (including that of partners) makes it possible to enter a profile, which may include in particular an email address, a telephone number, a date of birth, the sex (female / male).
Cookies (on the internet)
Cookies are used as part of the use of the site. The user has the possibility to deactivate cookies at any time from the settings of his browser. For the simple viewing of the site, you do not need to provide us with any personal data with the exception of the IP address and browsing data / cookies.
Do not disclose more information about yourself than necessary and make sure that this information is relevant and directly relates to the purpose of the Site or the solution. In particular, do not share sensitive information such as data relating to your philosophical, political, union or religious opinions, your sexual orientation or your health. Also, do not disclose personal information about a third party without their permission.
Why does the FJV NETWORK Company collect and process your data?
The collection and processing of your data allows us to perform the services you want to benefit from (in particular clairvoyance consultation), to offer you personalized services and commercial offers that may be of interest to you in the context of a better understanding of your expectations and requests.
More specifically, the processing of data by the Company FJV NETWORK has the following purposes:

Welcome, identify and provide services:

• Manage the access and identity of the user / client and authenticate it;
• Verification and authentication of data transmitted by the customer;
• Ensure the Customer Relations Center (telephone reception - switchboard and assistance - support until the clairvoyance consultation);
• Manage the follow-up of calls: when you contact our Customer Relations Center, FJV NETWORK uses an automatic telephone number detection system to save you time, as well as to our Customer Relations Center.

Satisfy and Support:

• Ensure the Quality and Collection Department in order to take into account your comments, your feedback, your incoming letters, your e-mails but also to help you find solutions in the context of payment difficulties;
• Collect unpaid bills;
• Manage the access and use of clairvoyance services (Client Relation Center) for the subscription of clairvoyance consultation;
• Store customer or user data within the framework of the commercial activity of the Company FJV NETWORK;
•   Manage requests relating to the rights of data subjects;
• Communicate under customer management;
• Invoice and collect payments;
• Provide the Litigation Department: management of any disputes with customers and legal requisitions Secure:
• Prevention and detection of fraud, malware (malicious software) and management of security incidents.
• Manage phone recordings for quality and probative purposes: calls made can be listened to in real time or recorded for training or service quality control and security purposes. This includes the use of the records for handling complaints and detecting fraud. The recordings are kept for a limited period of time and then automatically destroyed, unless the Company FJV NETWORK has a legitimate interest in keeping a recording longer, including in the context of an investigation relating to fraud and for legal purposes;

Communicate :

• Subscription to our Newsletter;
• Personalization of services by displaying advertisements based on the user's browsing history, according to their preferences;
• Site management and optimization - e-marketing activities: we use your data for marketing purposes. These activities include:
• Using your contact details to send you regular information about services related to clairvoyance. You can unsubscribe from these email marketing communications easily and at any time by clicking on the "unsubscribe" link that you will find in all of our newsletters and communication materials.
• Personalized offers created from your information may be offered to you, mobile applications and third party websites / applications (including social networks), and site content displayed to you may also be personalized. These may be offers from GPBL, RIVIERA, AAMT or KARABA MARKETING DIGITAL
• Store and archive customer or user data to be able to meet legal obligations; co-branded sites, or other offers offered by partners that may interest you.
• When you participate in other promotional activities (by quiz), certain information will be used for the proper management of these activities.
• We may also contact you on other occasions by e-mail, post, telephone or SMS, depending on the contact details you have previously provided to us. We also process the requests you send us, in particular, for the following reasons: requests for information, consultations, making appointments and to benefit from offers. If you have not completed your call or received a response in sufficient time, we can contact you to call you back to find out what your request is and to assist you. When you use our services, we may send you a questionnaire or invite you to leave a comment about your experience. We send you other information relating to your consultations, such as recaps, appointment reminder, offers, T & Cs, invoices;
• Improvement of our services: we also use personal data for analytical purposes to improve our services, the user experience, the functioning and the quality of our services but also to carry out tests and solve problems;
• Personalization of services by displaying advertisements based on the user's browsing history, according to their preferences; Who has access to your data?
• The data collected is intended for the internal services of the Company FJV NETWORK and its subcontractors in order to support the execution of the Services, including trusted third parties for payments by payment card, web hosts, service providers. email messaging, providers specializing in fraud detection and authentication services.
• The data may also be processed by partners of the Company FJV NETWORK. These are situations where partners are involved in the provision of services. It may also be about treatments to which you are offered to consent.

The Customer acknowledges and accepts that the provision of services requires the use of third parties:

• For hosting and storage purposes;
• When the user uses the payment services: for the implementation of these services, the FJV NETWORK Company is in contact with third-party banking and financial companies. If this request concerns data relating to the payment card, FJV NETWORK will pass on the request to the trusted third parties concerned, responsible for processing the Customer's bank data;
• When the user / the Customer authorizes the site of a third party to access his data (example chat via Facebook Messenger). You share information relating to our Services on the websites (in their fixed or mobile version, including the corresponding applications) of social networks (Facebook, Twitter, etc.) of our Partners in particular through the sharing buttons, to use said Social Networks;
• When the site uses the services of partners to provide clairvoyance services (via tarot numerologist, chat, free question). These partners have limited access to the data completed by the user as part of the performance for the purposes of performing the services. They have a contractual obligation to use them in accordance with the provisions of the applicable regulations on the protection of personal data;
• If required by law, the site may transmit data to respond to claims against the Site and comply with administrative and legal procedures;
• If the Company FJV NETWORK is involved in a merger operation or bankruptcy proceedings, it may be required to sell or share all or part of its assets, including personal data. In this case, users would be informed, before personal data is transferred to a third party.

Non-transfer to third parties other than those specified:
As part of the services shared with the partners of the Company FJV NETWORK, your personal data will be transmitted to the partners only within the framework of the services concerned and in accordance with your authorization.
In any case, no repetitive, massive or structural transfer of personal data will be made.
Your personal data will not be communicated to any other third party, other than the partners, without your having previously given your consent in this regard, and if this communication is necessary for the provision of the services.
What guarantees does FJV NETWORK provide to your data?
Collection principle
This data is collected through the various forms on our site and during your contacts with the Customer Relations Center in a completely transparent manner.
The mandatory nature of the information to be provided is generally indicated by an asterisk. In their absence or failing to have them duly completed, the Company FJV NETWORK will not be able to provide the requested service. The same applies to data collected over the telephone.
Retention period
FJV NETWORK does not keep your data longer than necessary.
The retention period is linked to the service to which they are associated and in any event, for the duration of the commercial relationship and / or fiscal and accounting requirements, management of any disputes, collection needs, criminal activity and in order to prevent possible illicit behavior, to carry out satisfaction surveys and ensure file compliance.
This collection is carried out in compliance with the law, with the declarations made beforehand to the CNIL and the General Data Protection Regulation (RGPD), concerning customers and prospects. We do not collect unnecessary data, nor in excess.
The Data are also subject to duly declared intermediate archiving in order to meet legal, accounting and tax obligations.
Security and confidentiality
We take care of the security of your data just as much as ours. The data collected by the Company FJV NETWORK and its partners are placed in a secure environment inaccessible to the public so as to prevent any unauthorized access, use, loss, modification, destruction or disclosure.
All our data is saved and stored for the time necessary for the management of the commercial relationship and in order to secure the rights of Users / Customers and of the FJV NETWORK Company.
The company FJV NETWORK undertakes to implement and maintain, at its expense, an appropriate computer security program, taking into account the state of the art, the costs of implementation and the nature, scope, the context and purposes of the processing of personal data and the risk (of varying probability and severity) for the rights and freedoms of Users / Customers. This program includes rigorous technical and organizational measures. Only persons empowered and authorized to process your data within the Company FJV NETWORK and its partners (qualified personnel, host) have secure access to it.
Technical and organizational measures can benefit from technological advances and future developments. Consequently, the FJV NETWORK Company is authorized to use all appropriate alternative measures in this regard. However, these alternative measures cannot present a lower level of security than that provided for by law for such measures. Any material changes must be appropriately documented and notified to the Client.
Are your Data processed outside the EU?
Due to the organization of the Company FJV NETWORK, the user / the Client authorizes the Site to transfer, store and process their information within the European Union. By using the Site and telephone services, the user consents to the transfer of his personal data under these conditions.
The data collected is likely to be processed outside the European Union with regard to hosting providers (in particular Google Cloud and Amazon Web Services). In this case, the company FJV NETWORK takes the necessary measures with its subcontractors and partners to guarantee an adequate level of protection of your data and this in full compliance with the applicable regulations.
The user / Customer also authorizes the Site to transfer the only information listed below to its subsidiaries and partners outside the EU. In any event, said data cannot identify him, namely: first name, date of birth and city. Under no circumstances will this data be stored.
In any case, the site remains responsible. Such transfers are framed by organizational and technical measures to ensure an adequate level of protection of said data.
About cookies and anonymous data
We also collect automatically and declared certain technical and anonymous data from you, in particular the IP address, the dates and times of visit and the pages consulted.
These data do not allow us to identify you directly or indirectly and are used to better understand the behavior of each person on the sites of the Company FJV NETWORK in order to improve and simplify navigation on these sites.
About IP addresses: we collect and process IP addresses for the purposes of statistics, verification and validation of clicks within the framework of our activity and control of their use within the framework of a file declared with the CNIL. These are processed in accordance with the principles of personal data protection defined by the legislation in force.
N.B: The user ID and the configuration of the Site allow you to publish data on your Facebook profile. If you choose to post data, the posts will only be available to those who can see your profile updates on Facebook.
About cookies: cookies are used as part of the use of the site. The user has the possibility to deactivate cookies from the settings of his browser.
All of this anonymous data is deleted after 48 months.
When you create your profile on the Site, your computer records encoded data sent to it by our services. This data is gathered in a small file called a cookie. It is this cookie which allows us to recognize you when you connect to the Site and which allows the personalization of the information delivered (Horoscopes or reports). However, none of the data concerning you which appear in the session cookie is stored and / or processed by the Company FJV NETWORK and its partners.
We also use security cookies to authenticate users, prevent fraudulent use of login information, and protect user data from unauthorized third parties.
The Company FJV NETWORK and its partners also use:
- Session cookies, which can be used to maintain data relating to
to the user during his navigation, but also through several visits.
- Tracking Cookies (Analytics) which record coded data to which the Company FJV NETWORK and its partners do not have access but which allow us to offer you offers on other communication media and to collect statistics for monitoring the website.
- Marketing cookies: FJV NETWORK and its service providers use the services of affiliate or web marketing companies, which are likely to set cookies for the purposes of technical statistics, advertising announcements, affiliation services and display of advertising (eg: Google, Facebook ...). These companies are likely to place and read their own cookies on which we have no information, nor any sharing.
If you do not want our site to place cookies on your computer, you can:
- Either leave our site;
- Or prohibit the use of cookies via your browser.
Be aware, however, that in this case the operation of the site may be altered and certain services may not be accessible to you.
To avoid storing cookies, you have the option to modify your browser settings so that it prevents the reception of cookies. You can also delete any cookie already on your computer by accessing "Options" or
"Preferences" of your browser.
We provide you with the following links of the most used browsers, to help you:

• -  Chrome de Google

(https://support.google.com/chrome/answer/95647?hl=fr)

• -  Firefox de Mozilla

(https://support.mozilla.org/fr/kb/activer-desactiver-cookies-
preferences?redirectlocale=fr&redirectslug=activer-desactiver-cookies)

• -  Internet Explorer de Microsoft (https://support.microsoft.com/fr-

fr/help/17442/windows-internet-explorer-delete-manage-cookies)

• -  Safari d’Apple

(https://support.apple.com/kb/ph17191?locale=fr_FR&viewlocale=fr_FR)

What are your rights and how can you exercise them?

At any time, you can:

• Ask us for a copy of the personal data we hold about you;
• Notify us of any changes to your personal data, or ask us to change any personal data we hold about you;
• In certain situations, you can ask us to erase, block or limit the processing of your personal data, or to object to some of our methods of processing your personal data;
• Ask us for the portability of your Data from 25 May 2018. In certain situations, you can also ask us to send to a third party the personal data that you have transmitted to us;
• When we use your personal data following your consent, you have the right, at any time, to revoke it, in accordance with the law in force. In addition, when processing your personal data, in a legitimate interest or in the public interest, you can refuse at any time that we use your personal data subject to the law in force;
• You can also ask us at any time to stop receiving advertisements by contacting us directly and free of charge, or by means of the unsubscribe link included in any prospecting that we may send you by email. If you wish to object to the processing of your personal data on the basis of a legitimate interest and no unsubscribe mechanism is available directly, please contact us at dpo@fjv-network.com.

We thank you for informing us immediately of any modification or inaccuracy of your personal data by contacting us.
If we have personal data about you that is not accessible on our site, you can send us your request free of charge. For any request
concerning this Charter and the exercise of your rights or if you have a complaint, please contact our Data Protection Officer at: dpo@fjv-network.com. To exercise your rights, you can choose to send your request (indicating e-mail address, name, first name, postal address, telephone number) and a copy of your identity document):
- By email to dpo@fjv-network.com;
- By post to the following address: Data Protection Officer, FJV NETWORK LTD, Carlyle House, Lower Ground Floor, 235-237 Vauxhall Bridge Road, LONDON, ENGLAND, SW1V 1EJ, UNITED KINGDOM
A response will be sent to you within one (1) month maximum following the date of receipt of your request.
In the event of a request to delete your data and / or in the event of exercise of your right to request the erasure of your data, we may however keep them in the form of archiving for the time necessary to meet our legal obligations, accounting and tax.